Troubleshooting

There are several reasons why your SDK doesn't record trips. Please go through the list below to make sure you have done the integration and testing properly.

1. SDK installation has been completed

• Checklist
• Demo app

2. Necessary permissions have been granted
   👉 Permissions in iOS
   👉 Permissions in Android

3. The test trip meets the requirements.

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Test trip requirements

Duration > 60 sec
Distance > 2km or 1.5ml
Speed > 30km/h or 18ml/h

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DEMO APPS

Most Developers learn a new framework most easily by studying an example. For that purpose, we have created several demo applications. They are free to download from online repositories, and they show how the Telematics SDK framework can be integrated into any app.

👉 Using demo app