Bluetooth OBD Troubleshooting

Requirements

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Vehicle requirements:

Vehicle has an OBD II port and supports speed code - PID 010D

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Smartphone requirements

Smartphone supports BLE

Troubleshooting guide

High-level scheme

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BEFORE YOU START

Make sure you have all necessary items:

1. Smartphone that supports BLE
2. BLE OBD

1. Download Zenroad mobile app

• iOS: https://apps.apple.com/jo/app/zenroad/id1563218393
• Android: https://play.google.com/store/apps/details?id=com.telematicssdk.zenroad&hl=en_IN&gl=US
• Huawei: https://appgallery.huawei.com/#/app/C104163115

1. Try to register device via Zenroad app
   open the app -> Settings -> Connect OBD -> follow the wizard.

There are two main steps:

1. Search device
2. Connect device

identify a step where you have an issue.

1.Search device

Zenroad app doesn't show a BLE OBD in the list of devices. if so, please follow the steps below:

1. install CarScanned app

• iOS: https://apps.apple.com/app/car-scanner-elm-obd2/id1259933623
• Android: https://play.google.com/store/apps/details?id=com.ovz.carscanner

2. Open CarScanner -> Connect via BLE Bluetooth Low Energy
3. Search available devices:

Connect device

1. Turn off the vehicle engine
2. Repeat the connection

if no success, please install CarScanned app

• iOS: https://apps.apple.com/app/car-scanner-elm-obd2/id1259933623
• Android: https://play.google.com/store/apps/details?id=com.ovz.carscanner

3. Open CarScanner -> Connect via BLE Bluetooth Low Energy
4. Search available devices
5. Connect the device
6. Open Terminal in the CarScanner app
7. Send the code - 010D